SPECIFICATIONS:

• Material: zinc alloy + braided wire
• 20W fast charging, sturdy and durable
• Power: 20W (Max)
• Two-in-one charging and transmission, not hot, faster and safer

FEATURES:

• MFi Certified: JOYROOM USB C to Lightning Cable certified by MFi charges USB Power Delivery enabled lightning IOS devices twice faster than the original power cables when paired with PD 18W/30W/45W/61W/65W/87W/96W USB-C Power Adapter or PD-enabled Power Bank. Adopt Apple original C94 terminal, anti-oxidation and rust-proof, supports PD fast charging protocol, charging instantly;
• 36W PD Fast-Charge: In order to manufacture the USB-C to Lightning cable which supports PD Fast-Charge 12V/3A 36W(Max), a new “C94 Lightning connector” is necessary. JOYROOM USB C to Lightning cable adopts MFi Certified C94 (PD Quick-Charge) to deliver rapid charge up to 3A (max). JOYROOM USB C to Lightning Lead charges iPhone X from 0% to 50% in 30 mins, almost 2.5X faster than the regular 1A charger;
• Durable and Secure: JOYROOM USB Type C to Lightning Cable features an original chip to ensure complete compatibility with the iOS system and no pop-up message. Built-in overvoltage protection, battery protector, and automatic chip recognition functions protect your iPhone/iPad well from damage. 21AWG bronze tinned core, silver-plated connector, 17mm reinforced and extended tail, and 0.8mm thickness reinforced joints outside. Especially, The iPhone iPad to USB C Cable passes 20000 bending tests, long-lasting and durable;
• Widely Compatible: The MFi Lightning to USB Type C Lead is compatible with new iOS and works flawlessly with any Apple device for charging and data transmission. It supports 20W PD fast charging to iPhone 12/12 Pro Max/12 Mini/SE 2020/11 Pro Max/11 Pro/11/XR/XS/XS Max/X/8 Plus/8, 30W 3A PD fast charge to 2017 12.9/11 iPad Pro /iPad Air 3/iPad mini 5, standard 5V 2A/2.4A charging to iPhone 7 Plus/7/6s/6s Plus/6/5s/SE, and 5V 1A charging for iPod. (Warm Tips: Only iPhone 8 and the newer iPhone support PD rapid-charge.);
• High-strength nylon braided net, tightly wrapped with TPE thread, tough and tensile, durable, and no need to change cable repeatedly.

Warranty can be claimed on products bought through joyroom.pk. Joyroom.pk Products comes with 6 months warranty. Any other purchasers should contact their line of sales for their claim settlement. You should provide all relevant order information such as: warranty cards, packaging, invoices, receipts, etc.

All Warranties are claimable 1 time against 1 purchase. When you first claim is settled, all previous warranties are null & void from that point on. In case the replacement item is not available, you will get store credit against that warranty claim, any purchase made through that store credit will not be liable for any warranty claim.

All Warranties are nontransferable & can be claimed only by the original buyer. If you have bought a used item from any person who bought from us, consider warranty to be void.

How to Reach Us!

Emailing us on support@joyroom.pk with your proof of purchase & a brief overview of the Problem you are facing.

Process for Warranty Claim

In order to successfully claim your warranty, the following must be provided:

• Required Proof of Purchase. (POP)
• Original Box & all its documents are required.
• Have to Provide all Description of Problem/Defect for the Warranty Claim.
• If the defective item is damaged, visible proof (if any) must be provided along with the item’s serial number (if any).
• For The Q-A process you will need to return the item. (If) .

We require a valid Proof of Purchase to issue warranty claim:

• Order number from online purchased made through Joyroom.pk or authorized resellers.
• Sales invoice.
• Dated sales receipt (POP)

Note: More than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).

Non Warranty:

Claims under the following are considered out of warranty:

• Products without sufficient proof of purchase
• Compatibility issues (Changed case etc.)
• stolen products
• Items that have expired their warranty period
• Non-quality-related issues (after 30 days of purchase)
• Repairs through 3rd parties
• Battery Timings (Only Claimable if the Battery timing is 25% or lower of the manufacturer’s claimed time.
• Damage from outside sources (including, but not limited to improper electrical outlets, voltage fluctuations, thunderstorm)
• Damage from misuse of products (including, but not limited to falls, extreme temperatures, water, operating devices improperly)

Quality-Related Problems Warranty Claim

• All quality-related defects on items sold directly by Joyroom.pk or Joyroom.pk authorized resellers are covered by an extensive warranty, starting from the date of purchase. For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available; otherwise, a new item will be sent. Joyroom.pk warranty is restricted to the country of purchase. The warranty policy is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
• Warranties on all replacements follow the same warranty time frame as the original defective items.

All Bluetooth items (Earphones, Buds, TWS) require a slow charging of 5V 1A easily accessible through a USB port of Laptop or a PC. Issues occurring due to improper charging mechanism to charge earphones will not be claimed in the warranty.

Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

Shipping Value:

Costs Must Be Covered by Buyer in the Following Situations:

• Returning products for any reason other than a proven defect.
• Warranty claims on items taken outside the original country of purchase.
• Returning items claimed to have defects but found by Joyroom.pk quality control to be in working condition.
• Returning defective items in international shipping.
• Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

For Your Information:

• Joyroom.pk is not liable for:
• Data Loss incurred from the use of Joyroom.pk Products.
• Returning personal items sent to Joyroom.pk
• Comes With 6 Months Warranty.

Our Replacement Policy ensures a hassle-free experience for customers who require a Joyroom replacement. We understand that in certain cases, customers may encounter issues with their Joyroom products that warrant a replacement. With our Joyroom replacement policy, customers can easily request a replacement for their faulty or defective items. Our goal is to provide a prompt and efficient resolution, ensuring customer satisfaction. We prioritize the needs of our customers and strive to deliver superior quality products. If you require a Joyroom replacement, simply follow our easy process to receive a replacement item that meets your expectations.