SPECIFICATIONS:

• Two USB3.0 expansion ports
• Support 100W PD fast charge
• 4K@30Hz resolution, big screen viewing is more satisfying
• Annular heat dissipation holes to speed up heat dissipation efficiency
• Cable length: about 15cm
• Size: 8.4 x 2.4 x 2.4cm

FEATURES:

• Precise details:Description:- USB 3.0 interface has a theoretical transmission speed of 5Gbps, and large files can also be transmitted in seconds.- Support 100W PD fast charging- 4K@30Hz High resolution & HDMI output specification:BrandJoyroomInterface Type Type-C InterfaceUSB 3.0*2+HDMI+Type-C
• Size Aluminum Alloy + ABSSize About 83*37*158mm
• Net WeightAbout 45gCable LengthAbout 150mmPackage Included1 * Docking StationCompatibility:
• Compatible with most laptops that support DP Alt Mode (Not a full list): for MacBook Air 2018/2019, MacBook Pro 2016/ 2017/ 2018/ 2019/ 2020, MacBook 12″ 2017, Huawei MateBook, Huawei MateBook X, Huawei MateBook X Pro, MateBook E, Mi Air 12.5″, Mi Air 13.3″,  Mi Pro 15.6″, Mi Game Book for Asus U306, U321, U4100, ROGfor HP Pavilion x2, Elite book folio G1for Dell XPS13, XPS15for Google Chromebook pixels, PixelBook Pen2. for Samsung Galaxy Tab S5e, and for Samsung Galaxy Tab S6, for Samsung Galaxy Tab S7, Samsung Galaxy Tab S7+.
• Compatible smartphones that support DP Alt Mode (Not a full list): For Samsung Galaxy Note 20/ Note 20 Ultra/ Note 10/ Note 10+/ Note 9/ Note 8/ S20/ S20+/ S20 Ultra/ S10e/ S10/ S10+/ S9/ S9+/ S8/ S8+Huawei Mate 30/ Mate 30 Pro/ Mate 20/ Mate 20 Pro/ Mate 20 X/ Mate 10/ Mate 10 Pro/ P40/ P40 Pro/ P30/ P30 Pro/ P20/ P20 Pro/ OnePlus 7/ OnePlus 7 Pro/ OnePlus 8/ OnePlus 8 Pro/ OPPO RX17 Pro in Europe/ Oppo Reno 5GTips: For HTC, For Samsung, Huawei has supported DisplayPort on most of their flagship For HTC U series, For Samsung Galaxy S series, For Samsung Galaxy Note series, Huawei Mate series, Huawei P series phones.LG supported DisplayPort on their LG G series and LG V series phones.

Warranty can be claimed on products bought through joyroom.pk. Joyroom.pk Products comes with 6 months warranty. Any other purchasers should contact their line of sales for their claim settlement. You should provide all relevant order information such as: warranty cards, packaging, invoices, receipts, etc.

All Warranties are claimable 1 time against 1 purchase. When you first claim is settled, all previous warranties are null & void from that point on. In case the replacement item is not available, you will get store credit against that warranty claim, any purchase made through that store credit will not be liable for any warranty claim.

All Warranties are nontransferable & can be claimed only by the original buyer. If you have bought a used item from any person who bought from us, consider warranty to be void.

How to Reach Us!

Emailing us on support@joyroom.pk with your proof of purchase & a brief overview of the Problem you are facing.

Process for Warranty Claim

In order to successfully claim your warranty, the following must be provided:

• Required Proof of Purchase. (POP)
• Original Box & all its documents are required.
• Have to Provide all Description of Problem/Defect for the Warranty Claim.
• If the defective item is damaged, visible proof (if any) must be provided along with the item’s serial number (if any).
• For The Q-A process you will need to return the item. (If) .

We require a valid Proof of Purchase to issue warranty claim:

• Order number from online purchased made through Joyroom.pk or authorized resellers.
• Sales invoice.
• Dated sales receipt (POP)

Note: More than one type of proof of purchase may be required to process a warranty claim (such as receipt of money transfer and confirmation of address item was originally shipped to).

Non Warranty:

Claims under the following are considered out of warranty:

• Products without sufficient proof of purchase
• Compatibility issues (Changed case etc.)
• stolen products
• Items that have expired their warranty period
• Non-quality-related issues (after 30 days of purchase)
• Repairs through 3rd parties
• Battery Timings (Only Claimable if the Battery timing is 25% or lower of the manufacturer’s claimed time.
• Damage from outside sources (including, but not limited to improper electrical outlets, voltage fluctuations, thunderstorm)
• Damage from misuse of products (including, but not limited to falls, extreme temperatures, water, operating devices improperly)

Quality-Related Problems Warranty Claim

• All quality-related defects on items sold directly by Joyroom.pk or Joyroom.pk authorized resellers are covered by an extensive warranty, starting from the date of purchase. For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available; otherwise, a new item will be sent. Joyroom.pk warranty is restricted to the country of purchase. The warranty policy is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.
• Warranties on all replacements follow the same warranty time frame as the original defective items.

All Bluetooth items (Earphones, Buds, TWS) require a slow charging of 5V 1A easily accessible through a USB port of Laptop or a PC. Issues occurring due to improper charging mechanism to charge earphones will not be claimed in the warranty.

Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

Shipping Value:

Costs Must Be Covered by Buyer in the Following Situations:

• Returning products for any reason other than a proven defect.
• Warranty claims on items taken outside the original country of purchase.
• Returning items claimed to have defects but found by Joyroom.pk quality control to be in working condition.
• Returning defective items in international shipping.
• Costs associated with unauthorized returns (any returns made outside of the approved warranty process)

For Your Information:

• Joyroom.pk is not liable for:
• Data Loss incurred from the use of Joyroom.pk Products.
• Returning personal items sent to Joyroom.pk
• Comes With 6 Months Warranty.

Our Replacement Policy ensures a hassle-free experience for customers who require a Joyroom replacement. We understand that in certain cases, customers may encounter issues with their Joyroom products that warrant a replacement. With our Joyroom replacement policy, customers can easily request a replacement for their faulty or defective items. Our goal is to provide a prompt and efficient resolution, ensuring customer satisfaction. We prioritize the needs of our customers and strive to deliver superior quality products. If you require a Joyroom replacement, simply follow our easy process to receive a replacement item that meets your expectations.